Paratransit Certification

This service is designed to provide equal access to public transportation for those with disabilities. You may qualify if, because of a disability:

• You cannot independently travel to or from fixed-route stops.
• You could use an accessible fixed-route vehicle, but the necessary route is not accessible.
• You cannot independently navigate the system even if you can board the bus.

Important: Eligibility for RTC ADA Paratransit Services is not a medical decision. It is based on your ability to use public transportation, not a doctor’s prescription. You may need to attend an in-person interview or a functional assessment as part of the certification process.

Call our Paratransit team to request an application and create your account. We’ll walk you through how the program works and answer any questions.

Our staff will explain what to expect, how certification works, and how the paratransit service operates, as well as the next steps to take.

You’ll receive a private link to the application by email or mail. The form is not publicly available online so that we can ensure every applicant gets the right support.