How do I ride the bus for the first time?

Overview
Use any of these tools to plan:

• rideRTC app – The easiest way to plan, pay, and track buses.
• Plan Your Bus Trip Tool – Enter your starting point, estimated departure time, destination, and estimated arrival time, and we’ll show you the closest bus route match we have.

💡 Tip: Be ready to leave early. We suggest arriving at your stop at least 5 minutes before your bus is scheduled.

Buy your pass
You’ll need a pass before you board the bus.

• rideRTC app – The easiest way to buy and show your digital pass.
• Ticket vending machines – Buy a physical pass in person at major stops and transit centers.
• Retail vendors – Buy a physical pass at a participating store near you.
• Cash – You can pay on the bus with exact change (no change is given).

Discounted passes are available for:

• Reduced Fare Customers
• Seniors
• Veterans
• Students
• People with disabilities

Learn More About Passes 

Go to your stop
Here’s what to do once you reach the bus stop:

• Look for the route number on the sign. RTC transit vehicles stop only at posted stops or shelters. Many stops serve more than one route, so you must check the vehicle header sign for the route number and direction you desire.
• Use the rideRTC app to see when the next bus is arriving.
• Wave at the bus as it approaches so the driver knows to stop.

If you use a mobility device or need assistance, let the driver know. RTC buses are fully accessible.

Get on the bus

• Sit anywhere or use priority seating if you need it.
• Keep bags and belongings out of the aisle.
• Watch for your stop—buses announce stops both visually and by audio.
• Follow the Passenger Code of Conduct posted inside the bus.

Watch our video on how to board the bus: English | Spanish

Ride safely

As the bus pulls up:

• Have your pass or payment ready.
• If using the app, show the mobile screen to the driver.
• Let the driver know if you need help or use a mobility device. All buses are accessible.

Getting off the bus

• Pull the yellow cord or press the stop button shortly before your stop.
• For customers with bikes, please use the “Stop Request” button with a bike icon
• Exit through the rear door when possible.
• Wait until the bus leaves before crossing the street.

Need help while riding?

• Use the Transit Watch app to report suspicious activity.
• In an emergency, tell your driver or call RTC Security at 702-676-1849.

Watch our video for new riders: English | Spanish